FujiMax Manufacture's Warranty Information

WARRANTY DETAILS

FujiMax guarantee its products are free from defects in materials and workmanship. This warranty lasts for 1 YEAR for labor and 3 YEARS for mechanical parts from the purchase date for the original buyer. If your product has a defect within this period, Fujimax Massage Chair may: 1) fix the defect at no cost with new or refurbished parts; 2) replace the product with one that’s at least the same quality; or 3) give a store credit equal to the original purchase price. Any replacement part or product will have the same warranty as the original.

HOW TO GET SERVICE

If you need warranty service, please call FujiMax Support at (424)757-9023. Be ready to explain what’s wrong and have your purchase receipt handy. They must approve all repair or replacement requests beforehand. Availability of service options and parts, as well as response times, can vary. You’ll need to pay for shipping the product or parts to our service center as directed.

LIMITS AND WHAT’S NOT COVERED

This warranty only applies in the USA, including D.C., Guam, Puerto Rico, and the U.S. Virgin Islands, and only to products branded with the Fujimax Massage Chair name or logo. It doesn’t cover: a) damages from not following product instructions or installing parts incorrectly; b) normal wear and tear; c) damages from accidents, misuse, disasters, or external causes; d) repairs not done by Fujimax Massage Chair; e) using non-Fujimax accessories; f) altered products; g) replaceable items like batteries or bulbs; h) products sold “as is,” including demo and refurbished items; i) products used for business purposes; j) damages from not using a surge protector.

FUJIMAX MASSAGE CHAIR’S LIABILITY

Fujimax Massage Chair won’t be liable for indirect damages from using this product or breaches of this warranty. Except as required by law, we deny all other warranties, including implied warranties of merchantability and fitness for a particular purpose. If we can’t legally deny implied warranties, any such warranties are limited to this warranty’s duration.